Where we ship and how

All the California wines on the website are stored in our warehouse in Dolni Brezany, Czech Republic. All of them are also properly customs cleared to European Union market.

All orders are shipped from our warehouse in Dolni Brezany, Czech Republic (CZ, European Union). We use mainly DHL for shipments all around Europe. On some markets is possible to pick your local provider or UPS. You can check everything during checkout process before payment.

If you are looking for a shipping rate - just put wines to your cart, go to the cart, mark the final destination country and you will automatically see your shipping rate. Generally really friendly pricing. For orders with a value of goods over €250 we ship for free by DHL and UPS within continental Europe (EU) and Mallorca. For orders to Switzerland and UK we ship for free with orders over €250 by DHL.

You can view reviews from other customers on the TrustedShops portal here.

EU - European Union + Monaco

- we ship by DHL, UPS or your local delivering companies (for example Hermes or DeutschePost in Germany)

- we ship everything customs cleared, including VAT - your purchasing price is FINAL price

- for orders with a value of goods over €250 we send the package with FREE postage via DHL or local delivery company or over €600 free by UPS.

- When ordering goods over CZK 1500, they are sent FREE to the Czech Republic and Slovakia.

CH - Switzerland - we will handle all the import administration for you, all that is left for you to do is order the wines and receive the package with them :-)

- we ship via DHL

- - for orders with a value of goods over €250 we pay everything via DHL

- we collect all duties and taxes during the purchase process (you can see them in the cart) and we handle the customs clearance completely for you. This process has the great advantage that you don't deal with any of the paperwork associated with importing. You just place your order with us easily and then the package is delivered to you straight away. We handle all the paperwork for you and all customs fees, taxes and duties are paid for you. With this we guarantee that the price you pay in the cart, on our site, is the final price, you will not be charged any additional payments when you receive your package.

UK - UK - we will handle all the import administration for you, all that is left for you to do is order the wines and receive the package with them :-)

- we ship via DHL

- for orders with a value of goods over €250 (or £210) we pay everything via DHL

- we collect all duties and taxes during the purchase process (you can see them in the cart) and we handle the customs clearance completely for you. This process has the great advantage that you don't deal with any of the paperwork associated with importing. You just place your order with us easily and then the package is delivered to you straight away. We handle all the paperwork for you and all customs fees, taxes and duties are paid for you. With this we guarantee that the price you pay in the cart, on our site, is the final price, you will not be charged any additional payments when you receive your package.

- The minimum order value is €145 (or £135).

NOR - Norway

- we ship by DHL

- we ship everything with 0% VAT and without paying any duties BUT it is super easy to process everything. When you receive your package, you have to pay your local VAT (25%) and a small payment for customs clearance provided by DHL. Generally please count around 30% (VAT + customs clearance).

- all orders over €250 for free by DHL

USA - United States of America

- unfortunately we can not ship to US right now, we are sorry

- BUT we are pretty great partner if you are from US and want to send a present to your friend in Europe

- just put everything to your cart, fill in your US address as billing address and mark "ship to another address" and fill in receiver´s delivery information. Please do not forget to write there phone and email address of the receiver

- feel free to let us write in any message or note! 

We ship from our own EU warehouse in Czech Republic to all European countries. For EU
customers: no customs duties, no import taxes — VAT is included in the price.

For more information How to shop with us, please click here.

Questions&Answers

Q: Where do you ship to?
A: We deliver to all European Union countries, the United Kingdom, Switzerland and Norway. Unfortunately we are unable to ship to the USA at the moment, but we are happy to send a package as a gift to your friend or family in Europe.

Q: From what order value is shipping free?
A: For orders over €250 we ship for free via DHL and UPS across continental Europe. For orders over €250 we ship for free via DHL to Switzerland and the UK. Customers from the Czech Republic and Slovakia enjoy free shipping from CZK 1,500. 

Q: Do I need to handle customs and taxes myself when ordering to Switzerland or the UK?
A: No, we take care of all customs administration on your behalf. All duties, taxes and fees are included in the price you see in your cart — there are no hidden charges when you receive your package.

Q: How quickly do you dispatch orders and how long does delivery take?
A: Orders are dispatched from our warehouse in Dolni Brezany, Czech Republic, usually within 24 hours. Customers in the Czech Republic and Slovakia receive their order within 1–3 business days, customers in other EU countries within 1–6 business days. Delivery to the UK, Switzerland and Norway takes 3–6 business days.